Refund policy
Refund and Return Policy
At TheCherryFit, we are dedicated to providing our esteemed customers with premium-quality, luxurious Western-style pants. In the event that you are not entirely satisfied with your purchase, we offer a comprehensive return and refund policy to ensure a seamless shopping experience.
Return Policy
- Eligible items may be returned within 30 days from the date of receipt.
- Returned items must be unworn, unwashed, and in their original condition, with all tags and packaging intact.
- Items designated as final sale, clearance, or customized are not eligible for return.
- Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Refund Policy
- Upon receipt and inspection of the returned item, customers will be notified regarding the approval or rejection of their refund request.
- Approved refunds will be processed within 5-7 business days and credited to the original payment method.
- Shipping fees are non-refundable, except in cases where the return is due to an error on our part.
Exchange Policy
- For exchanges involving size or color variations, customers are required to initiate a return and place a new order.
- Exchanges are subject to product availability.
Defective or Incorrect Items
- If an item received is defective, damaged, or incorrect, customers are advised to contact our customer support at thecherryfits@gmail.com within 7 days of receipt.
- A prepaid return label will be provided for defective or incorrect items.
Return Process
- Contact our customer support at thecherryfits@gmail.com with your order number and reason for return.
- Ship the item back to us using a trackable shipping service.
- Upon receipt and inspection, we will process the refund or exchange as applicable.
We highly value your patronage and remain available to assist you with any concerns. For any further inquiries, please reach out to thecherryfits@gmail.com or visit our official website.
Thank you for choosing TheCherryFit.